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Tenants Onboarding Essentials

Welcome to our all-inclusive guide on tenant onboarding! Whether you're a seasoned property manager or a new landlord, knowing the key requirements for onboarding tenants is crucial. Let’s dive into the essentials you need to ensure a smooth and secure tenant onboarding process.


1. KYT Form


The Know Your Tenant (KYT) form is the backbone of tenant onboarding. This document collects vital information about the tenant, including their personal details, rental history, and references. Think of it as the tenant’s resume—it provides you with an overview of who they are and helps you make informed decisions.


2. Means of Identification


Verifying the identity of your tenants is non-negotiable. This step ensures that the person you’re renting to is who they say they are. Acceptable forms of identification typically include:


  • Government-issued ID (driver’s license, passport, etc.)

  • National Identification Number

  • Utility bills with the tenant's name and current address


This process helps to prevent fraud and ensures that all parties involved are protected legally.


3. Guarantor


Sometimes, tenants may not meet all the financial requirements on their own. This is where a guarantor comes into play. A guarantor is someone who agrees to pay the rent if the tenant fails to do so. It’s essential to:


  • Verify the guarantor’s financial stability

  • Obtain a signed agreement that legally binds the guarantor to cover any unpaid rent

A reliable guarantor adds an extra layer of security for landlords, ensuring that rental payments will be met.


4. Business/Employment Verification


Lastly, confirming the tenant’s employment or business status is crucial. This step verifies that the tenant has a steady income to afford the rent. Here’s what you should check:


  • Employment letter or contract

  • Recent pay cheque

  • Bank statements showing regular income deposits

  • Business registration documents (for self-employed individuals)


By verifying employment or business status, you can assess whether the tenant has the financial means to meet their rental obligations consistently.


By following these essential steps, you can ensure that your tenant onboarding process is thorough and efficient. This helps in creating a trusting and reliable relationship between you and your tenants.


Happy renting!


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